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Dated: 28.11.2025

The World Customs Organization (WCO) has released its Annual Report for 2024-2025, showcasing its transformative efforts in modernizing global Customs practices and addressing the challenges of an ever-evolving trade landscape. ​ With 186 Member administrations, the WCO continues to lead the way in facilitating trade, ensuring revenue collection, and safeguarding society. ​

Key Highlights from the Report

Adapting to a Changing World

The WCO has embraced digitalization, artificial intelligence, and innovative technologies to navigate the complexities of global trade. The organization has made significant strides in implementing its Strategic Plan 2022-2025, focusing on technology and innovation, Green Customs, and governance. ​ The adoption of the WCO Modernization Plan and Governance Arrangements marks a critical step toward becoming a future-ready institution. ​

Strategic Plan 2025-2028

The newly developed Strategic Plan 2025-2028, titled “Serving Data-Driven Customs for a Connected World,” sets the direction for the next three years. ​ It emphasizes three core principles: excellence, prioritization, and communication. ​ The plan focuses on leveraging technology, addressing e-commerce challenges, and promoting environmentally sustainable Customs practices under the Green Customs initiative. ​

Global Operations and Achievements

The WCO has demonstrated its commitment to global security and environmental protection through impactful operations such as Operation Thunder 2024, which targeted wildlife and forestry trafficking, and Operation Calypso, which resulted in the seizure of over 350 firearms. ​ These initiatives highlight the power of international cooperation in combating transnational crime and protecting society. ​

Capacity Building and Collaboration

With 514 capacity-building missions conducted between July 2024 and June 2025, the WCO has strengthened the capabilities of its Members. ​ The organization has also expanded partnerships with key stakeholders, including the World Trade Organization (WTO) and the European Space Agency (ESA), to explore innovative solutions for border management and crisis response. ​

Gender Equality and Inclusiveness

The WCO continues to promote gender equality and diversity within Customs administrations. ​ The Annual Survey revealed that women now make up 38% of Customs staff globally, with representation in middle and senior management steadily increasing. ​ Initiatives like the “Successful Women in Customs” campaign highlight the importance of empowering women in leadership roles. ​

Global Customs Snapshot

The report provides a comprehensive overview of Customs operations worldwide, including the number of declarations, electronic processing rates, and contributions to tax revenue. ​ Notably, Customs tax revenue accounts for 26.10% of total government income globally, underscoring the critical role of Customs in national fiscal policy. ​

Looking Ahead

As the WCO prepares to implement its Strategic Plan 2025-2028, the organization remains committed to driving efficiency, security, and prosperity in global trade. ​ By fostering collaboration, embracing innovation, and promoting inclusiveness, the WCO is well-positioned to address the challenges of the future. ​

Conclusion

The WCO Annual Report 2024-2025 is a testament to the organization’s dedication to transforming the global trade ecosystem. ​ With a focus on modernization, capacity building, and strategic partnerships, the WCO is paving the way for a safer, more prosperous, and sustainable world. ​ As Customs administrations continue to evolve, the WCO’s leadership and vision will remain vital in shaping the future of international trade.

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